Retail stores and online shops

AI for retail stores that connects your shop floor and your online store

AI for retail stores in Montréal makes things work together that often live apart: the shop floor, the online store, inventory and customer questions. We connect to your point of sale and to Shopify so the same item is never sold twice.

Two ways to sell, one inventory

A store that sells at the counter and online is really running two streams of sales. If the register and the online store do not talk, someone has to adjust quantities by hand. Until that happens, an online customer can buy the last item that just left the shop.

We sync inventory between your point of sale, such as Square, and your Shopify store. A sale on one side updates quantities on the other. Listings, prices and variants stay consistent everywhere.

AI for retail stores answers questions about your products

Customers keep asking the same things, by phone or by chat. Do you have it in a medium. Is there any left in store. When does the new collection arrive. Can I return it.

An AI agent connected to your catalogue answers by chat on your site, using real product and inventory data. It also covers your return policy and your hours. When a question gets delicate, like a complaint or a lost parcel, it hands it to your team with the full context.

  • Availability of a size or a colour
  • Stock in store and online
  • Order tracking and return policy
  • Opening hours and in store pickup

Product listings ready sooner

A new collection means a stack of listings to create. Title, description, variants, category, photos. It is the kind of work that delays putting merchandise online even though it is already on the shelves.

The AI writes descriptions in French and English from the supplier’s information, then prepares the listings in Shopify with the photos you provide. You check every listing before it goes live.

Seasonal campaigns that are managed, not improvised

Retail runs on the calendar: back to school, Halloween, Black Friday, the holidays, Valentine’s Day, Boxing Day sales. Each period needs a campaign that is ready on time, not launched the night before.

For each period, we run your campaigns on Google Ads, Meta and Instagram: we build the structure, set targeting and budget, track conversions and keep adjusting. The visuals and videos come from you or your designer. Because inventory is synced, we avoid paying to advertise a product that is out of stock.

Your Google listing and the physical store

Many customers search for a product near me before they head out. An up to date Google Business Profile listing, with the right hours and special holiday hours, brings people to the counter.

We keep that listing current and structure your site so Google and AI assistants understand what you sell and where your store is.

Updated

Frequently asked questions

Can you sync Square and Shopify?

Yes, we sync inventory between Square and Shopify so a sale at the counter or online updates quantities on both sides.

Can the AI agent make up an answer about a product?

The AI agent answers from your catalogue and the information you give it, and when it does not have the answer, it says so and passes the question to your team instead of guessing.

Do you create the visuals for our ads?

No, we manage the structure, targeting, budget and optimization of your campaigns, while the visuals and videos are supplied by you or your designer.

I do not have an online store yet. Can you set one up?

Yes, we can set up your Shopify store, import your products and connect it to your point of sale from day one.

Are product descriptions bilingual?

Yes, the AI prepares each description in French and English, and you review it before it goes online.

Related

Shopify

Shopify

A bilingual Shopify store tied to your inventory.

AI Agents

AI Agents

Chat and text assistants connected to your tools.

Ad Campaigns

Ad Campaigns

We manage your Google Ads, Meta and Instagram campaigns.

SEO Services

SEO

Get found on Google and in AI assistant answers.

Let’s talk about your inventory

Tell us what slows you down. We’ll come back with a plan and a clear quote, in English or French.

primeservicesmtl@gmail.com

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