The customer calls, you are on a roof
In the trades, the phone rings during the hours you work with your hands. A customer with water damage will not wait for you to climb down the ladder. They rarely leave a message. They call the next name on the list.
In the evening, you call back the ones who did leave a message, write up quotes and try to build the crew schedule. That office work piles on top of a day that was already full.
- Quote requests that come in mid job
- Customers asking when the crew will show up
- Emergencies that need to reach you right away
- Suppliers confirming a materials delivery
AI for contractors sorts your calls for you
The AI receptionist picks up when you cannot. It asks about the type of work, the address and the best time to call back, and invites the customer to send photos by text. You get a clear summary instead of a voicemail to decode in the truck.
Real emergencies, like an active leak or a heating failure in the middle of winter, are transferred to you according to your rules. Everything else waits for your break, neatly sorted.
Following up on quotes without thinking about it
A quote that goes out and gets forgotten is a contract that drifts to a competitor. Very often, the customer never said no. They simply had something else on their mind.
The AI tracks every open quote. After the delay you choose, the customer gets a follow-up by email or text, written in your tone. If they want to go ahead, you are notified. If they ask a question, it reaches you before they lose patience.
Supplier invoices and cost per job
A job site produces a stack of invoices: hardware, lumber, electrical supplies, equipment rental. They show up by email, as photos or crumpled on the dashboard.
The AI reads each invoice, pulls out the supplier and the amounts, then files it for your bookkeeping in QuickBooks. When the site address or a project number appears on the invoice, it can link it to the right contract. You get a better view of what each job really costs you.
Crew schedules and the rhythm of the seasons
In Québec, the season sets the pace. Spring and fall bring a wave of requests, and winter changes the kind of calls you get. When jobs pile up, keeping the schedule current in Google Calendar or Outlook turns into a headache.
We can automate a text confirmation the day before a visit, let a customer know about a time change and send you a Monday summary of open quotes and planned work. Everything attaches to the tools your company already runs on.
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